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Etsy

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Origami Owl

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $31.5K CLAIMED LOSSES
  • $210 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Locket 7
  • Design 7
  • Charm 7
  • Variety of items 5
  • Overall look of the products 2

Customers don't like

  • Poor customer service22
  • Quality of product5
  • Expense2
  • Web page1
  • Vicous1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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