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Etsy

E-commerce
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Liquidation Channel

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $699 AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 10
  • Variety 6
  • Price 5
  • What it looked like on tv 3
  • Nice customer service people 3

Customers don't like

  • What it actually was when received3
  • Lack of solving the problems3
  • Stealing your money2
  • Shipping charges2
  • Poor workmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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