Start a new comparison
Delete

Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service14
  • Did not fix problem12
  • Bad customer service5
  • Etsy help desk was no help and rude5
  • No shipping by seller4
Delete

Jomashop

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I liked the price 12
  • Price 9
  • Idea 4
  • Good 3
  • Website 3

Customers don't like

  • Customer service18
  • Complete lack of a customer service culture or training12
  • Offered no resolution9
  • Rude customer service and poor management7
  • Terrible customer service operators6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.