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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $35.1K CLAIMED LOSSES
  • $468 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Some good sellers 4
  • Products until now 4
  • Many sellers 4
  • Etsy did call me after i requested a call 3

Customers don't like

  • Customer service11
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Jomashop

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $93K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I liked the price 10
  • Price 7
  • Website 3
  • Range 2
  • Low prices 2

Customers don't like

  • Customer service12
  • Offered no resolution5
  • Customer service was very unprofessional5
  • False advertising4
  • Complete lack of a customer service culture or training4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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