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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 477 TOTAL REVIEWS
  • $38.1K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Some good sellers 4
  • Products until now 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service11
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Jared

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 298 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly staff 2
  • Sales staff 1
  • Repair liasion girl 1
  • Pandora charm selection 1
  • Manager and acknowledged something needed to be done 1

Customers don't like

  • Customer service7
  • High price and low quality4
  • Repair services quality3
  • Deceptive sales practices3
  • Useless staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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