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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $479 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Some good sellers 4
  • Products until now 4
  • Many sellers 4
  • Etsy did call me after i requested a call 3

Customers don't like

  • Customer service11
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Great customer service - fast return when my ring was sent out 1
  • Customers service 1
  • Call in customer service 1
  • Absolutely liked 1

Customers don't like

  • Customer service8
  • Quality3
  • How they handled my situation3
  • Whole environment in general2
  • No date or estimated date of deliver2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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