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Etsy

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I feel taken advantage of 9
  • Many sellers 4
  • Etsy did call me after i requested a call 3
  • Some good sellers 3
  • Products until now 3

Customers don't like

  • Customer service14
  • Did not fix problem12
  • Bad customer service5
  • Etsy help desk was no help and rude5
  • No shipping by seller4
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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Absolutely liked 1
  • Bad 1
  • Call in customer service 1
  • Great customer service - fast return when my ring was sent out 1
  • Jewelry that was purchased 1

Customers don't like

  • Customer service11
  • How they handled my situation6
  • Poor customer service4
  • Whole process4
  • Quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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