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Etsy

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I feel taken advantage of 10
  • Many sellers 4
  • Products until now 4
  • Some good sellers 4
  • Etsy did call me after i requested a call 3

Customers don't like

  • Customer service11
  • Did not fix problem8
  • Failure to honor their policies3
  • Seller closed my case with no resolve3
  • No response from seller3
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Florence Scovel

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $63 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Look of goods on website 7
  • Your items 4
  • Good service 3
  • Goods look good 3
  • Price 2

Customers don't like

  • Quality of merchandise5
  • Ignored complaint5
  • Being decieved4
  • Unresolved complaint4
  • Ntire order and no refund or replacement4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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