PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The College Network and ETS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The College Network
ETS

The College Network and ETS Overview

Total reviews
190
157
Company responses
0
0
Issues resolved
0
3

The College Network was first mentioned on PissedConsumer on Jun 6, 2008 and since then this brand received 190 reviews. It is 33 reviews more than ETS received since Dec 22, 2009.

The College Network and ETS Consumer Ratings

Rank
91 out of 624 in Universities, Colleges and Schools category
211 out of 1497 in Education category
Product or Service Quality
68 in category
151 in category
Customer service
64 in category
150 in category
Price Affordability
72 in category
179 in category

The College Network and ETS Rating Details

Product or Service Quality
1.1 (39 reviews)
1.2 (60 reviews)
Reviewer's quote

I recently sign up with the CNW, I believe that I was miss led by the counselor who came to my house. they said I would be paying out money every month I was like okay, because I did not want to get loans for school because am in debt from school now and I liked the payment option of monthly...

PissedConsumer733226

I TOOK TOEFL IBT, PAYING THEM FEE. PROCTORS ARE RUDE AND TERRIBLE ENGLISH ACCENT. THEY TREAT YOU AS IF THEY'RE NSA OFFICIALS. NO RESPECT TO CUSTOMER. THEY CANCEL MY SCORE BECAUSE I CHECKED EMAIL DURING BREAK. HORRIBLE BUREAUCRATIC COMPANY.

Phong Q
Customer service
1.2 (37 reviews)
1.3 (67 reviews)
Reviewer's quote

Have sent many e mails with no response, customer service verifys the refund is due and then just refers you to the accounting dept and they do not respond and their voicemail refers you to their e mail. I know of a few more military members here in the same boat. It is sad to think they are taking...

Nikesha

...Emails, calls to customer service, all in vain. No feedback, no reply from them. They say 3 days, but even after 5 days not a single word from them...

PissedConsumer1609919
Price Affordability
1.1 (30 reviews)
1.2 (50 reviews)
Reviewer's quote

...did not accept TCN stuff anymore she then told me about TCN scam and how she talks to atleast a couple people in the same situation everyday she told me the price that i could have paid had i just used Excelsior directly and i would get Financial aid! I didnt want to believe it so i called TCN and talked to several different people and got vague run around in circles answers. I stopped the payments and now here it is 2 years later and i literally get phone calls every three months or so from some company saying they are representing TCN and that TCN is currently moving my account to prelegal status where they will seek legal actions and the right to enforce that by any means necessary should i not pay and what are my intentions. The last time they called which was today the guy told me that the SCHOOL was...

Croix

...to cancel and had made a small mistake, they were incredibly cold and unforgiving and unwilling to do anything to help me other than tell me to pay full price and take it a second time. Above everything else, I'm just disappointed in the formatting on the test and the lack of any empathy at all from the customer service representatives. Very disappointing, so if you...

James L

The College Network and ETS Pros and Cons

Pros
  • Staff knows how to sell their product
  • Good hype reps
  • Staff at the center were friendly
  • Opportunity to certify my english
  • Computer system located my records
Cons
  • Unable to complete
  • Exam fee checks are impossible to receive
  • Buyers remorse
  • Customer service
  • Unethical business practices
  • I do not wish that even my worst enemy pass through this

The College Network and ETS Most Positive Reviews

Top rated reviews
No votes
3.7

I passed the exam to become Certified Rater, and passed, and was paid. They offered me 4 hour shifts for rating, but I n...

The College Network and ETS Most Critical Reviews

Lowest rated reviews
1

I was a student at The College Network (TCN) and I feel that I was misled to sign up for their program by one of their...

1

I registered for the GRE today, and 5 minutes later something came up, so I have to completely cancel the test. I...

The College Network and ETS Latest Reviews

Recent published reviews
1

I signed up many years ago. The rep who came looked at my transcripts from my AA and said everything looks great....

Read all 190 reviews
1

I also had 2 charges to my account from this .... one for 50$ which is actually pending, and one for 195$ which my bank...

Read all 157 reviews

The College Network and ETS Products and Services

Most reviewed product and services
  • The College Network Program (72 reviews)
  • The College Network Classes (8 reviews)
  • The College Network Customer Care (5 reviews)
  • Ets Exam (20 reviews)
  • Ets Customer Care (16 reviews)
  • Ets Website (16 reviews)