PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ETS and The College Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The College Network

ETS and The College Network Overview

Total reviews
Company responses
Issues resolved

The College Network was first mentioned on PissedConsumer on Jun 6, 2008 and since then this brand received 190 reviews. It is 32 reviews more than ETS received since Dec 22, 2009.

ETS and The College Network Consumer Ratings

220 out of 1280 in Education category
93 out of 557 in Universities, Colleges and Schools category
Customer service
159 in category
63 in category
Product or Service Quality
155 in category
67 in category
152 in category
75 in category

ETS and The College Network Rating Details

Customer service
1.3 (67 reviews)
1.2 (37 reviews)
Reviewer's quote

...Emails, calls to customer service, all in vain. No feedback, no reply from them. They say 3 days, but even after 5 days not a single word from them...


Have sent many e mails with no response, customer service verifys the refund is due and then just refers you to the accounting dept and they do not respond and their voicemail refers you to their e mail. I know of a few more military members here in the same boat. It is sad to think they are taking...

Product or Service Quality
1.2 (60 reviews)
1.1 (39 reviews)
Reviewer's quote

When I pleaded my case in the testing center after finding out what was going on, I got ZERO understanding from customer service. They are only interested in making money - they are so far refusing to reimburse ANY of my $205 test fee! I understand that there is information about this on the...

Ashley R

I am almost done paying off for a service I not only never used I didn't want it. April 2015, I called and requested a refund for all the exams tests fee because I am entiled to at least that since I PAID FOR THE EXAMS FEES AHEAD OF TIME WITH THAT TUITION. I was told that I would get that (again...

1.4 (51 reviews)
1 (27 reviews)
Reviewer's quote

The staff had said the exam would show you your results and then you could submit them to the schools of your choosing. After the four hour exam, they prompted me with the schools and if I wanted to report the test. I said “cancel” because I didn’t know my results and I the test went fine - why...


I signed up many years ago. The rep who came looked at my transcripts from my AA and said everything looks great. Shouldn't be a problem. Said I wasn't interested in taking AA classes again, just wanted to do my LVN to BSN. He said he did see any reason why that wouldn't happen. They day after you...


ETS and The College Network Pros and Cons

  • Staff at the center were friendly
  • Opportunity to certify my english
  • Computer system located my records
  • Staff knows how to sell their product
  • Good hype reps
  • Customer service
  • Unethical business practices
  • I do not wish that even my worst enemy pass through this
  • Unable to complete
  • Exam fee checks are impossible to receive
  • Buyers remorse

ETS and The College Network Most Positive Reviews

Top rated reviews

I passed the exam to become Certified Rater, and passed, and was paid. They offered me 4 hour shifts for rating, but I n...

No votes

ETS and The College Network Most Critical Reviews

Lowest rated reviews

I registered for the GRE today, and 5 minutes later something came up, so I have to completely cancel the test. I...


I was a student at The College Network (TCN) and I feel that I was misled to sign up for their program by one of their...

ETS and The College Network Latest Reviews

Recent published reviews

This is a terrible company. Not only did I have to retake the test because the first time I have taken it it had been...

Read all 158 reviews

I signed up many years ago. The rep who came looked at my transcripts from my AA and said everything looks great....

Read all 190 reviews

ETS and The College Network Products and Services

Most reviewed product and services
  • Ets Exam (21 reviews)
  • Ets Customer Care (16 reviews)
  • Ets Website (16 reviews)
  • The College Network Program (72 reviews)
  • The College Network Classes (8 reviews)
  • The College Network Customer Care (5 reviews)