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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $206 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Website 2
  • Customer service 2
  • How quick i received part 2
  • Selection and price and free shipping 1
  • Tekonsha controller 1

Customers don't like

  • Customer service5
  • Attitude and failure to support the product they sold me5
  • Accuracy of inventory2
  • Poor service2
  • Worst company that i had to deal1
Delete
  • 0 ISSUES RESOLVED
  • 216 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.7
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Free shipping 9
  • 10 year warranty 6
  • Built-in straps for towing 6
  • Cover looks very good 3
  • Delivery on time 3

Customers don't like

  • Customer service seems incompetent6
  • Customer service and lack of response5
  • Misleading website4
  • Quality of the cover3
  • Whole experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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