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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service5
  • Attitude and failure to support the product they sold me4
  • Post sale service return policy4
  • Failure to make things right3
  • Poor customer service3
Delete
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $26.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time

No items

Customers don't like

  • Did not honor warranty2
  • Poor customer service1
  • Power quality1
  • Quality1
  • Reimbursement amount1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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