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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website 2
  • How quick i received part 2
  • Tekonsha controller 1
  • Selection and price and free shipping 1
  • Rack itself 1

Customers don't like

  • Customer service16
  • Attitude and failure to support the product they sold me5
  • Poor service3
  • Worst company that i had to deal2
  • Lack of customer response2
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Partzilla

Equipment
  • 1 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $97.2K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
2.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Parts cost 4
  • Postal charges 2
  • You can cover your financial backside through paypal 1
  • Prices 1
  • Price point on items 1

Customers don't like

  • Parts are out of stock2
  • Lets you order anyway2
  • Wasting my time1
  • Truly awful customer service and greed1
  • Terrible customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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