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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service7
  • Attitude and failure to support the product they sold me5
  • Poor customer service4
  • Failure to make things right3
  • Post sale service return policy3
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Partsgeek

Equipment
  • 5 ISSUES RESOLVED
  • 660 TOTAL REVIEWS
  • $84.7K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.9
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Found part 24
  • Good prices 16
  • Nice site 15
  • Part 12
  • Good parts selection 11

Customers don't like

  • Horrible customer service58
  • Lack of attention to detail15
  • Inconsistent delivery14
  • Paying return shipping10
  • Product information10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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