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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $206 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 2
  • Customer service 2
  • How quick i received part 2
  • Selection and price and free shipping 1
  • Tekonsha controller 1

Customers don't like

  • Customer service5
  • Attitude and failure to support the product they sold me5
  • Accuracy of inventory2
  • Poor service2
  • Worst company that i had to deal1
Delete
  • 3 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $65.3K CLAIMED LOSSES
  • $777 AVERAGE LOSS
2.1
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety 3
  • Wide range of quality products 3
  • Wide variety of products 2
  • Service provided by michelle was excellent 1
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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