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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $13.8K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Attitude and failure to support the product they sold me5
  • Customer service2
  • Refusal of refund1
  • Worst company that i had to deal1
  • Waiting so long for my order to be delivered1
Delete
  • 1 ISSUES RESOLVED
  • 289 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $293 AVERAGE LOSS
2.0
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Pricing 4
  • Most of their items 3
  • Quality 3
  • Variety of merchandise 3
  • Products 2

Customers don't like

  • Arrogant employees4
  • Product4
  • Customer sevice and quality3
  • Replacement part not available2
  • Shipping2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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