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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $208 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Website 2
  • How quick i received part 2
  • Tekonsha controller 1
  • Selection and price and free shipping 1
  • Rack itself 1

Customers don't like

  • Customer service16
  • Attitude and failure to support the product they sold me5
  • Poor service3
  • Worst company that i had to deal2
  • Not receiving what i was told and lack of communication2
Delete
  • 1 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $75.5K CLAIMED LOSSES
  • $539 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Pricing 4
  • Variety of merchandise 3
  • Quality 3
  • Most of their items 3
  • Products 2

Customers don't like

  • Customer service5
  • Product4
  • Arrogant employees4
  • Poor customer service on harassment levels3
  • Customer sevice and quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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