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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $208 AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Website 2
  • How quick i received part 2
  • Tekonsha controller 1
  • Selection and price and free shipping 1
  • Rack itself 1

Customers don't like

  • Customer service16
  • Attitude and failure to support the product they sold me5
  • Poor service3
  • Worst company that i had to deal2
  • Not receiving what i was told and lack of communication2
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Got Engines

Equipment
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $56.1K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Stated milage on the engine 1

Customers don't like

  • Misleading website information3
  • Juvenile responses3
  • Deceiveing lies2
  • Customer service2
  • Warranty and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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