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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service7
  • Attitude and failure to support the product they sold me5
  • Poor customer service4
  • Failure to make things right3
  • Post sale service return policy3
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Gokarts USA

Equipment
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Lots of cool toys 1
  • Polite saff 1
  • Price 1
  • Website 1

Customers don't like

  • Poor quality product3
  • Lack of customer service3
  • High return fee2
  • Refusal to correct defective item2
  • Refusal to speak with customer1

Products by Gokarts USA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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