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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $13.7K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.3
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service7
  • Attitude and failure to support the product they sold me5
  • Poor customer service4
  • Post sale service return policy4
  • Failure to make things right3
Delete
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $84 AVERAGE LOSS
2.4
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Easy install 2
  • Price 2
  • Smooth online shopping 2
  • Works beyond expectations 2

Customers don't like

  • Refund3
  • Customer service2
  • Customer support runaround2
  • No fuel economy or performance difference2
  • Unit does not work want refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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