PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etrade and Td Ameritrade as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etrade
Td Ameritrade

Etrade and Td Ameritrade Overview

Total reviews 167 86
Company responses 0 0
Issues resolved 0 0

Etrade and Td Ameritrade Consumer Ratings

Rank
264 out of 1882 in Financial Services category
244 out of 1882 in Financial Services category
Product or Service Quality
173 in category
185 in category
Customer service
297 in category
258 in category
Reliability
247 in category
193 in category
Website
261 in category
147 in category

Etrade and Td Ameritrade Rating Details

Product or Service Quality
1.6 (34 reviews)
1.5 (42 reviews)
Reviewer's quote

The customer service is worst. Now I'm thinking to close my account with them..

Read full review

...Go ahead and try to call the customer service, my average wait time is 1 hour 9:30-4 PM and 1hour, 51 mins at 8 PM..

Read full review
Customer service
1.1 (34 reviews)
1.3 (47 reviews)
Reviewer's quote

locked account for no reason customer service does not answer for more than an hour customer service can not unlock account eTrade restricted my ability to transfer funds out of my account for 4 months I have not been able to trade or withdraw my $11,600 last resort is to file complaint with FBI...

Read full review

...Upon contacting customer service they made me believe that Think or swim is accurate. I tried to explain that customer only rely on the numbers on screen..

Read full review
Reliability
1.1 (29 reviews)
1.3 (43 reviews)
Reviewer's quote

I tried to get a pin number for my debit card and it was not posible.d

Read full review

Hello. My name is Jimmy. I come from Vanuatu in the South Pacific region. I would like to know whether as a non-US citizen I am eligible to register with TD Ameritrade in order to trade stocks. Thank you. Jimmy

Read full review
Website
1.6 (27 reviews)
2.2 (41 reviews)
Reviewer's quote

Tried finding what I needed on their website. It wasn't there so I phoned and have been on hold for more than 45 minutes now. No one has picked up yet...

Read full review

...I read all the information available to me on the BUY screen of the TD AMERITRADE WEBSITE. In the first week of Nov. 2018 I ALSO CALLED TD AMERITRADE @ 800 669 3900 to specifically ask if there were any fees incurred to make this buy...

Read full review

Etrade and Td Ameritrade Pros and Cons

Pros
  • Customer service
  • Web site is good
  • Used to ease of use
  • Thinkorswim software
  • Apps easy to use
  • Use of options
Cons
  • Customer service
  • Complexity of setting up what i wanted to see
  • Were rude despite having wronged me
  • Very disastified
  • Whole takeover experience
  • Thinkorswim platform

Etrade and Td Ameritrade Most Positive Reviews

Top rated reviews
5

When this summer I was on vacation in Georgia (my native country is Armenia) I tried to access my account in Etrade but...

Read full review
5

TD Ameritrade features a smarmy, psychiatrist-type who is supposedly offering an experienced opinion about money...

Read full review
5

It is a Scam -- - Sold Stock Without Permission - Sent strange messages only say Oh, sorry that was an error - to but...

Read full review
4.6

still need refresher on where to find the link on tdameritrade to submit my letter to unfreeze my accounts

Read full review

Etrade and Td Ameritrade Most Critical Reviews

Lowest rated reviews
1

NEVER use Etrade. I opened an account and transferred funds into it from my bank. As soon as the transfer was complete...

Read full review
1

This is a very dangerous company to entrust with your funds. They operate above the law, because FINRA (the Financial I...

Read full review
1

I purchased 80 shares from etrade back in 2006. Total cost with etrade online fees were $2471.00 we never received...

Read full review
1

This company takes money from your balance stock sheet without any good reasons.. and claims you are in negatives after...

Read full review

Etrade and Td Ameritrade Latest Reviews

Recent published reviews
1

I tried to get a pin number for my debit card and it was not posible.d

Read full review
1.4

Thank God for B of A. When i have to redownload TD bank app monthly, I do a check, verify that B of A is working, which...

Read full review
1.4

Tried finding what I needed on their website. It wasn't there so I phoned and have been on hold for more than 45 minutes...

Read full review
No votes

cant log in ... its always something with ameritrade. either you cant get on...or the quotes arent updating or their...

Read full review

Etrade and Td Ameritrade Products and Services

Most reviewed product and services
  • Etrade Investment Service (7 reviews)
  • Etrade Customer Care (6 reviews)
  • Etrade Account (4 reviews)
  • Td Ameritrade Brokerage Account (16 reviews)
  • Td Ameritrade Customer Care (11 reviews)
  • Td Ameritrade Account (8 reviews)