PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etrade and Robinhood as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etrade
Robinhood

Etrade and Robinhood Overview

Total reviews 167 1664
Company responses 0 0
Issues resolved 0 1

Etrade and Robinhood Consumer Ratings

Rank
264 out of 1882 in Financial Services category
235 out of 1882 in Financial Services category
Customer service
297 in category
267 in category
Product or Service Quality
173 in category
165 in category
Reliability
247 in category
138 in category
Website
261 in category
213 in category

Etrade and Robinhood Rating Details

Customer service
1.1 (34 reviews)
1.2 (503 reviews)
Reviewer's quote

The customer service is worst. Now I'm thinking to close my account with them..

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...There is no - zero - nada any real time customer service help to resolve. A week later and I still cannot get the need help to access my account. The market is down, I lost opportunity to buy sell...

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Product or Service Quality
1.6 (34 reviews)
1.7 (425 reviews)
Reviewer's quote

locked account for no reason customer service does not answer for more than an hour customer service can not unlock account eTrade restricted my ability to transfer funds out of my account for 4 months I have not been able to trade or withdraw my $11,600 last resort is to file complaint with FBI...

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No customer service department and hangs up..

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Reliability
1.1 (29 reviews)
1.6 (441 reviews)
Reviewer's quote

I tried to get a pin number for my debit card and it was not posible.d

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My account was hacked and I have tried numerous times to email Robinhood since beginning of Aug. and no reply and no tel# to reach them at. Makes you wonder why?!?!The initial account that was linked with them was hacked and someone frm Robinhood tried to transfer over $10,000 from my account. It...

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Website
1.6 (27 reviews)
2 (420 reviews)
Reviewer's quote

Tried finding what I needed on their website. It wasn't there so I phoned and have been on hold for more than 45 minutes now. No one has picked up yet...

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This phone number is a joke -it says use the website, which they DO NOT reply and they have basically just confiscated my paycheck and if Im on unemployment, so obviously I am in dire need of it to feed my 3 children urgently. They have also changed the amount on how much they owe me on stocks....

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Etrade and Robinhood Pros and Cons

Pros
  • Customer service
  • Web site is good
  • Used to ease of use
  • Easy to use
  • Free
  • No comments
Cons
  • Customer service
  • Complexity of setting up what i wanted to see
  • Were rude despite having wronged me
  • Customer service
  • No customer service
  • No personal customer service

Etrade and Robinhood Most Positive Reviews

Top rated reviews
5

When this summer I was on vacation in Georgia (my native country is Armenia) I tried to access my account in Etrade but...

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5

I transferred money in Robinhood but it won't get in.i call robinhood to cancel it

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5

It is a Scam -- - Sold Stock Without Permission - Sent strange messages only say Oh, sorry that was an error - to but...

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5

A put my money and stock I bought 3 day ago now I dont know what going with my 525 or my stock 700shares Acb that I...

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Etrade and Robinhood Most Critical Reviews

Lowest rated reviews
1

NEVER use Etrade. I opened an account and transferred funds into it from my bank. As soon as the transfer was complete...

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1

SINCE JUNE 5, 2019, I HAV BEEN TRYING T REFUND MY CAH OF 1118.66 WHICH I S AVAILABLE TO ME, THEY ARE GIVNG ME THE...

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1

I purchased 80 shares from etrade back in 2006. Total cost with etrade online fees were $2471.00 we never received...

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1

since an upgrade, the quotes are all incorrect. The option quotes are wrong and the moment I buy them it severely shows...

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Etrade and Robinhood Latest Reviews

Recent published reviews
1

I tried to get a pin number for my debit card and it was not posible.d

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1.5

I am not able to log in to my account
The code the use , which is sent is also says invalid

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1.4

Tried finding what I needed on their website. It wasn't there so I phoned and have been on hold for more than 45 minutes...

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No votes

I need someone to contact me ASAP!
My dad can not get into his account and his email has not received an email to reset p...

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Etrade and Robinhood Products and Services

Most reviewed product and services
  • Etrade Investment Service (7 reviews)
  • Etrade Customer Care (6 reviews)
  • Etrade Account (4 reviews)
  • Robinhood Account (193 reviews)
  • Robinhood Money Transfer (111 reviews)
  • Robinhood Investment Service (81 reviews)