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  • 2 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Food 3
  • Service on aircraft 2
  • Good flight times and food 2

Customers don't like

  • Customer service19
  • Complaint follow-up7
  • Very rude and lying staff in airport4
  • Staff at istanbul airport was not cooperative4
  • Refusing compensation4
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 346 COMPANY RESPONSES
  • 386 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
2.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service19
  • Customer service unaware of rules8
  • Delayed flights6
  • Staff being rude5
  • Lack of professionalism5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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