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  • 2 ISSUES RESOLVED
  • 175 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Service on aircraft 2
  • Good flight times and food 2
  • Good flight times 2

Customers don't like

  • Customer service9
  • Complaint follow-up7
  • Very rude and lying staff in airport4
  • Staff at istanbul airport was not cooperative4
  • Refusing compensation4
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 285 COMPANY RESPONSES
  • 339 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service10
  • Customer service unaware of rules8
  • Staff being rude5
  • Lack of professionalism5
  • Delayed flights5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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