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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 271 COMPANY RESPONSES
  • 322 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Nice in-flight staffs and nice planes 2
  • No delay in flight 2
  • Plane 2
  • Round the clock support 2
  • Ticket affordability 2

Customers don't like

  • Customer service10
  • Customer service unaware of rules8
  • Delayed flights5
  • Staff being rude5
  • Lack of professionalism5
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  • 2 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Good flight times 2
  • Service on aircraft 2
  • Good flight times and food 2

Customers don't like

  • Customer service8
  • Complaint follow-up7
  • Airport service4
  • Refusing compensation4
  • Delayed flight4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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