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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 260 COMPANY RESPONSES
  • 310 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Inflight experience 12
  • Amazing inflight experience 3
  • Nothing to like about the experience with etihad airways 3
  • Ticket affordability 2
  • Worst 2

Customers don't like

  • Customer service17
  • Airline service15
  • Customer service unaware of rules12
  • Delayed flights8
  • Staff being rude8
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  • 2 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Flight was fine and the food was excellent 4
  • Cabin service 3
  • Food 2
  • Service on aircraft 2
  • Will ensure blacklist them from all government travel plans 1

Customers don't like

  • Customer service18
  • Complaint follow-up13
  • Airport service9
  • Refusing compensation8
  • Delayed flight6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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