Etihad Airways vs Frontier Airlines

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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 239 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.9
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Inflight experience 12
  • Nothing to like about the experience with etihad airways 3
  • No delay in flight 2
  • Worst 2
  • Ticket affordability 2

Customers don't like

  • Customer service16
  • Airline service15
  • Customer service unaware of rules12
  • Airline competency8
  • Staff being rude8

Products by Etihad Airways

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  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.5
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Low fares 5
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Paying to change flights9
  • Useless employees9
  • Charges7

Products by Frontier Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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