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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 247 COMPANY RESPONSES
  • 301 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Inflight experience 11
  • Amazing inflight experience 3
  • Plane 2
  • Worst 2
  • Round the clock support 2

Customers don't like

  • Customer service14
  • Airline service12
  • Customer service unaware of rules11
  • Airline competency8
  • Staff being rude8
Delete
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Low fares 6
  • Airport location 4
  • Flight attendant 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service46
  • Useless employees10
  • Baggage fees9
  • Paying to change flights9
  • Charges7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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