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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 281 COMPANY RESPONSES
  • 332 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service10
  • Customer service unaware of rules8
  • Staff being rude5
  • Lack of professionalism5
  • Delayed flights5
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  • 3 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Staff
Website
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
  • Charges4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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