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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Service provided while making the sale 1
  • Delivery 1

Customers don't like

  • Poor customer service7
  • Poor quality4
  • Lack of accountablity3
  • Poor deliery and poor design skills1
  • Lack of professionalism1
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West Elm

Furniture and Decor
Has verified representatives
  • 9 ISSUES RESOLVED
  • 34 COMPANY RESPONSES
  • 529 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Design aesthetic 9
  • Style and design 6
  • Product design 6
  • Merchandise 6
  • Design 6

Customers don't like

  • Customer service49
  • Lack of action to fix the problem8
  • Late delivery7
  • Customer service response6
  • Delivery and product quality5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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