Ethan Allen vs Wayfair

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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Delivery 1
  • Service provided while making the sale 1

Customers don't like

  • Poor customer service5
  • Poor quality4
  • Lack of professionalism3
  • Terrible furniture quality3
  • Service on problems2

Products by Ethan Allen

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $46K CLAIMED LOSSES
  • $443 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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