PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ethan Allen and Room And Board as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ethan Allen
Room And Board

Ethan Allen and Room And Board Overview

Total reviews
227
0
Company responses
0
0
Issues resolved
1
0

Ethan Allen and Room And Board Consumer Ratings

Rank
295 out of 1500 in Furniture and Decor category
1099 out of 1500 in Furniture and Decor category
Customer service
227 in category
No votes
Exchange, Refund and Cancellation Policy
194 in category
No votes
Product or Service Quality
212 in category
No votes
Reliability
166 in category
No votes

Ethan Allen and Room And Board Rating Details

Customer service
1.5 (31 reviews)
No votes
Reviewer's quote

I have never experience customer service so wonderful. I went to the Lake Oswego store and was helped by Zana Hristic- I cannot do her justice in this description, she was absolutely AMAZING! I had never purchased a quality dining room table before and she made it stress free and easy. She laid out...

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No items

Exchange, Refund and Cancellation Policy
1.5 (29 reviews)
No votes
Reviewer's quote

I finally got a call back and then they came to pick up the lamp and was told I would receive a refund . Six months later I still don’t have my refund for the return , I had to buy a new couch and pay to fix the burns on the wall . I emailed them constantly demanding my money back from October till...

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No items

Product or Service Quality
1.7 (26 reviews)
No votes
Reviewer's quote

...The service technician insisted that it was just lighting. We began to load the nightstand again I noticed the color discrepancy. This same technician proceeded to instruct us to just set something on the top of the nightstand and no one would notice...

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No items

Reliability
1.5 (26 reviews)
No votes
Reviewer's quote

We own the Emerson ottoman. I'll let the pictures speak for themselves. Should have bought a cheap ottoman on Overstock.

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No items

Ethan Allen and Room And Board Pros and Cons

Pros
  • Service provided while making the sale
  • Style
  • Pretty
No votes
Cons
  • Poor customer service
  • Poor quality
  • Lack of accountablity
No votes

Ethan Allen and Room And Board Most Positive Reviews

Top rated reviews
4.9

I called and ordered a ready made sight unseen sofa for the first time and I love it! The operator got my order...

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No votes
4.9

I have never experience customer service so wonderful. I went to the Lake Oswego store and was helped by Zana Hristic- I...

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No votes

Ethan Allen and Room And Board Most Critical Reviews

Lowest rated reviews
1

I had plantation shutters installed by Ethan Allen at a very large price. The installation was very poor, when I contac...

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No votes
1

Poor quality finish of ethan allen miller table

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No votes

Ethan Allen and Room And Board Latest Reviews

Recent published reviews
No votes

I'm waiting for someone to call me back from last week. They said they would get back to me in two days. I didn't here a...

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No votes
1.9

We own the Emerson ottoman. I'll let the pictures speak for themselves. Should have bought a cheap ottoman on Overstock.

Read full review
No votes

Ethan Allen and Room And Board Products and Services

Most reviewed product and services
  • Ethan Allen Sofa (44 reviews)
  • Ethan Allen Manager (19 reviews)
  • Ethan Allen Bed (10 reviews)