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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Service provided while making the sale 2
  • Delivery 1

Customers don't like

  • Poor customer service7
  • Poor quality5
  • Lack of accountablity3
  • Lack of accountability2
  • Poor deliery and poor design skills1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 37 COMPANY RESPONSES
  • 525 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Unresponsive customer service5
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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