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Esurranty

Insurance
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $717 AVERAGE LOSS
2.3
Reliability
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Price 6
  • How easy the claims process was 4
  • Ease of use 3
  • Service 3
  • Price in comparison to other 3rd party insurers 2

Customers don't like

  • Service4
  • Charged more then what i authorized without permission2
  • After i made a claim company not responding1
  • Not responding1
  • Charged me to insure my phone and then stole the phone1
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1098 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.6
Reliability
Customer service
Website
Billing Practices
Diversity of Products or Services
  • Family plan in my budget 6
  • Unlimited data plans 6
  • Proximity of the store to my home 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service17
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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