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Esurranty

Insurance
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $701 AVERAGE LOSS
2.3
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 4
  • Service 3
  • How easy the claims process was 3
  • Price in comparison to other 3rd party insurers 2
  • Friendly staff 2

Customers don't like

  • Service4
  • After i made a claim company not responding3
  • Charged more then what i authorized without permission2
  • Charged me to insure my phone and then stole the phone2
  • Not responding1
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1129 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Family plan in my budget 6
  • Unlimited data plans 5
  • Proximity of the store to my home 4
  • Customer service 4
  • Unlimited plan 3

Customers don't like

  • Customer service15
  • Run around from sprint7
  • Escalation department rudeness5
  • Unprofessional manager4
  • Unfair billing practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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