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Esurranty

Insurance
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $700 AVERAGE LOSS
2.0
Reliability
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
  • Price 6
  • How easy the claims process was 4
  • Service 3
  • Ease of use 3
  • Price in comparison to other 3rd party insurers 2

Customers don't like

  • Service6
  • Not responding6
  • Customer service4
  • After i made a claim company not responding4
  • Charged me to insure my phone and then stole the phone3
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1216 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.5
Reliability
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint7
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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