Esurance vs USAA

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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Claims processing3
  • Could not find important documents2
  • Whole experience2
  • Not at all2

Products by Esurance

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 877 TOTAL REVIEWS
  • $3.4M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Customer service
Billing Practices
Staff
Website
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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