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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Whole experience2
  • That they swindled me1
  • Refund policy1
  • Could not find important documents1
Delete
  • 3 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • One rep did try to help me 5
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Actually they were polite while lying to me 3
  • Prices on marketplace 2

Customers don't like

  • Customer service10
  • Worst customer service4
  • Uncaring4
  • That they lied4
  • Runaround they have given me4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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