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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
Reliability
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Whole experience2
  • That they swindled me1
  • Refund policy1
  • Could not find important documents1
Delete
  • 6 ISSUES RESOLVED
  • 880 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Pleasant local agent 9
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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