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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Nothng about it 3
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Claims processing2
  • Could not find important documents2
  • Not at all2
  • Whole experience2
Delete
  • 5 ISSUES RESOLVED
  • 804 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Website
Reliability
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service23
  • Inability to resolve claim17
  • Really bad service14
  • Assigned agent12
  • Unresponsive agent12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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