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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Whole experience2
  • Could not find important documents1
  • That they swindled me1
  • Refund policy1
Delete
  • 1 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Staff
Billing Practices
Website
  • Annoying 15
  • Amazing simplicity of there customer service 2
  • Brow beating them with my insurance know-how 2
  • Fair and easy going 2
  • Ticking them off 2

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls15
  • Harassing phone calls all day15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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