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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
Reliability
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken4
  • Whole experience3
  • Claims processing3
  • Entire experience or attitude of the representative2
  • That they swindled me1
Delete
  • 1 ISSUES RESOLVED
  • 958 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $61K AVERAGE LOSS
1.1
Customer service
Staff
Billing Practices
Website
Reliability
  • Annoying 17
  • Stop calling people 4
  • Ticking them off 3
  • Wasting their time 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls20
  • Harassing phone calls all day16
  • Harassing phone calls15
  • False self-representation12
  • Constant phone calls12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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