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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
Reliability
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken4
  • Whole experience3
  • Claims processing3
  • Entire experience or attitude of the representative2
  • That they swindled me1
Delete
  • 0 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $9.2K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • Last rep i talked to 2
  • Website and chat link were very easy to use 1
  • Price 1
  • Dream that they preace 1
  • Direct billing 1

Customers don't like

  • Customer service7
  • Deceptive practices6
  • Lies and deception4
  • You screwed me3
  • Worst insurance company i have ever dealt with3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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