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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Claims processing3
  • Could not find important documents2
  • Whole experience2
  • Not at all2
Delete
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • Direct billing 1
  • Last rep i talked to 1
  • Website and chat link were very easy to use 1

Customers don't like

  • Liberty not being honest with me7
  • Customer service6
  • Deceptive practices6
  • Lied2
  • No help by contracted adjuster2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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