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Esurance

Insurance
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Staff
Website
Reliability
  • Nothng about it 4
  • Yuck 2
  • How calm the manager remained 1

Customers don't like

  • No action taken3
  • Claims processing3
  • Could not find important documents2
  • Whole experience2
  • Not at all2
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.4
Customer service
Billing Practices
Staff
Website
Reliability
  • Prescription drug coverage 4
  • Very bad 3
  • Attitude of agents on the phone 2
  • Very little about humana 2
  • Doctor 2

Customers don't like

  • Customer service20
  • Misleading plan coverage16
  • Being lied to10
  • Health coverage10
  • Price6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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