PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gamefly and Estarland as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gamefly
Estarland

Gamefly and Estarland Overview

Total reviews
82
13
Company responses
0
0
Issues resolved
1
1

Gamefly and Estarland Consumer Ratings

Rank
53 out of 293 in Games and Movies category
54 out of 657 in Entertainment category
Customer service
44 in category
76 in category
Discounts and Special Offers
38 in category
39 in category
Website
44 in category
59 in category
Diversity of Products or Services
62 in category
35 in category

Gamefly and Estarland Rating Details

Customer service
1.9 (27 reviews)
1.4 (5 reviews)
Reviewer's quote

...I contacted customer service, they lied to me, put me off, and now I continue to wait. I'm giving them until beginning of next week to send me the game. If not, then I cancel ..

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...I opted for a check to be mailed to me the next day which wasn't sent until almost 3 weeks later only after I had to call customer service. The trade in values are amazing, a mind boggling selection of games and always a really great selection of gear, collectibles and merch. ..

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Discounts and Special Offers
2.3 (26 reviews)
2.4 (5 reviews)
Reviewer's quote

...I mean good god i have been living on a limited income now because I am a person with special needs and they refuse to help me with that come on..

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If I can save 1 person from a situation like mine I'll be happy. I'm from Canada ordered a game from them and got my 51 dollars removed from my account. The next day they tried to say they never got the money and I had to send that amount again. I sent them my bank statement and they...

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Website
2.5 (26 reviews)
2.8 (5 reviews)
Reviewer's quote

Website said free trial but I'm charged full amount..

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Their website states that when you request a cash-out on your trade-in (70% cash from the credit), that it will take 4-6 weeks to process and send to you via PayPal. It's been over six weeks now, and I still haven't received my money. On the final day of the six week period, the customer service...

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Diversity of Products or Services
2.2 (20 reviews)
3.4 (5 reviews)
Reviewer's quote

Excellent delivery of lots of games on lots of platforms.No problems with disc,no problems,period!Try it

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Neva received my order at all

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Gamefly and Estarland Pros and Cons

Pros
  • Selection of games
  • Website
  • Game availability
No votes
Cons
  • Customer service
  • Shipping
  • Not very bad services
  • Refuse to take blame for there error
  • Refuse to give you confirmation email unless you fight
  • Refuse to give contact information if any further issues

Gamefly and Estarland Most Positive Reviews

Top rated reviews
5

I use gamefly and really like it. I just wanted to counter some of the things being said here. Yes, in some areas the...

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4

I've been shopping estarland for about a year and a half now and other then one instance when I came into the store...

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5

GameFly has its pros and cons. Their game rental service is going to be a good fit for gamers that play a lot of games a...

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3.3

First of all, I feel very bummed writing this because I've been a costumer for a long time and I always prefer Estarland...

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Gamefly and Estarland Most Critical Reviews

Lowest rated reviews
1

this is the third time i ran in to a problem with this company on not shipping my my item that's why i have started...

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1

If I can save 1 person from a situation like mine I'll be happy. I'm from Canada ordered a game from them and...

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1

You guys are really blowing it. No one wants gamefly anymore. Man get it together. Who do you really think wants to...

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1.3

Their website states that when you request a cash-out on your trade-in (70% cash from the credit), that it will take 4-6...

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Gamefly and Estarland Latest Reviews

Recent published reviews
5

Excellent delivery of lots of games on lots of platforms.No problems with disc,no problems,period!Try it

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2.3

Neva received my order at all

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1

I used my mans card to update billing and they want to hear from him he has broken back and broken neck he shouldn't...

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No votes

I keep reading all these complaints about estarland but i have a different story .i have been dealing with for about a y...

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Gamefly and Estarland Products and Services

Most reviewed product and services
  • Gamefly Account (15 reviews)
  • Gamefly Membership (10 reviews)
  • Gamefly Customer Care (2 reviews)