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Essex Credit

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $33.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Computer based application 1
  • Ease of application 1
  • Rate 1

Customers don't like

  • No customer service at all3
  • Lack of communication2
  • That rates are a come-on2
  • Horrible customer service1
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 321 COMPANY RESPONSES
  • 524 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $46.2K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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