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Essex Credit

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $33.6K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Computer based application 1
  • Ease of application 1
  • Rate 1

Customers don't like

  • No customer service at all6
  • Horrible customer service5
  • Lack of communication5
  • Customer service3
  • That rates are a come-on2
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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 584 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $17.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Horrible company 7
  • Customer service 4
  • Should be investigated 4
  • Loan refi experience 3
  • Rate fees 3

Customers don't like

  • Being lied to17
  • Customer service17
  • Entire process8
  • Haughty representative7
  • Payment maze7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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