PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Esserman International Volkswagen and Rick Case Volkswagen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Esserman International Volkswagen
Rick Case Volkswagen

Esserman International Volkswagen and Rick Case Volkswagen Overview

Total reviews 4 2
Company responses 0 0
Issues resolved 1 0

Esserman International Volkswagen and Rick Case Volkswagen Consumer Ratings

Rank
1123 out of 4431 in Dealers category
257 out of 4431 in Dealers category
Interest Rate
1065 in category
73 in category
Customer service
1776 in category
205 in category
Location
1232 in category
128 in category
Diversity of Products or Services
1496 in category
108 in category

Esserman International Volkswagen and Rick Case Volkswagen Rating Details

Interest Rate
1 (3 reviews)
5 (1 review)
Reviewer's quote

I’ve own 4 VW automobiles in the last 5 years. I purchased them all at the same dealership and have been relative pleased with the level of service. However, things have been very different with my lattes purchase of a 2018 Golf GTI.I’ve had trouble with my AC freezing up several times. The...

Read full review

The staff and the product are unique

Read full review
Customer service
1 (3 reviews)
3 (2 reviews)
Reviewer's quote

Never received a response about the unprofessional behavior from GM Francisco Diaz.To my understanding Francisco Diaz manipulated facts and reported no accurate response to a third party on behalf of Esserman International Volkswagen. The dealer and him cover each other by not taken...

Read full review

I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son’s car was taken in for adjustment on clutch and ended up with the transmission being taken apart and then diagnosed with worn out clutch. 5/25/15 - We took my Son’s Golf R to...

Read full review
Location
1 (3 reviews)
5 (1 review)
Reviewer's quote

General Manager, Frank Diaz, from Esserman International Volkswagen at Doral, Miami, is kind of person who does not mind humiliating costumers. I reported to him about a services no performed on my car even it was requested when the car still under guaranty. Mr Francisco Diaz stated: that’s simple...

Read full review

No items

Diversity of Products or Services
1 (3 reviews)
5 (1 review)
Reviewer's quote

No items

No items

Esserman International Volkswagen and Rick Case Volkswagen Pros and Cons

Pros
No votes
No votes
Cons
  • Unprofessional management
  • Humiliation toward costumer from general manager francisco diaz
  • Gm francisco diaz very disrispecful
No votes

Esserman International Volkswagen and Rick Case Volkswagen Most Positive Reviews

Top rated reviews
No votes
5

The staff and the product are unique

Read full review
No votes
No votes

Esserman International Volkswagen and Rick Case Volkswagen Most Critical Reviews

Lowest rated reviews
1

General Manager, Frank Diaz, from Esserman International Volkswagen at Doral, Miami, is kind of person who does not mind...

Read full review
1

I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son...

Read full review
1

Never received a response about the unprofessional behavior from GM Francisco Diaz.
To my understanding Francisco Diaz ma...

Read full review
No votes

Esserman International Volkswagen and Rick Case Volkswagen Latest Reviews

Recent published reviews
1

I’ve own 4 VW automobiles in the last 5 years. I purchased them all at the same dealership and have been relative please...

Read full review
No votes
No votes

I have really bad experience with service and part in esserman international volkswagen my car a Jetta 2006 with 35,000...

Read full review
No votes

Esserman International Volkswagen and Rick Case Volkswagen Products and Services

Most reviewed product and services
  • Esserman International Volkswagen Manager (1 review)