PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Esserman International Volkswagen and Rick Case Volkswagen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Esserman International Volkswagen
Rick Case Volkswagen

Esserman International Volkswagen and Rick Case Volkswagen Overview

Total reviews
4
2
Company responses
0
0
Issues resolved
1
0

Esserman International Volkswagen was first mentioned on PissedConsumer on Apr 11, 2012 and since then this brand received 4 reviews. It is 2 reviews more than Rick Case Volkswagen received since Jun 2, 2015.

Esserman International Volkswagen and Rick Case Volkswagen Consumer Ratings

Rank
978 out of 5349 in Dealers category
231 out of 5349 in Dealers category
Diversity of Products or Services
1270 in category
92 in category
Discounts and Special Offers
1071 in category
54 in category
Location
1065 in category
111 in category

According to consumer ratings and reviews, Rick Case Volkswagen ranks 747 points higher in the Dealers category than Esserman International Volkswagen. People gave Esserman International Volkswagen 1 stars for Diversity of Products or Services criterion in Dealers category and it is 127 points higher than the worst rated brand in this category. At the same time, Rick Case Volkswagen was rated 5 stars for Diversity of Products or Services criterion in this category and it is 1305 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Rick Case Volkswagen has a higher rating than Esserman International Volkswagen. Regarding Location criterion, consumers gave Esserman International Volkswagen 1 stars and it is 76% worse than other in category. Rick Case Volkswagen however was rated 5 stars and it is 92% greater than other in category.

Esserman International Volkswagen and Rick Case Volkswagen Rating Details

Diversity of Products or Services
1 (3 reviews)
5 (1 review)
Reviewer's quote

...I reported to him about a services no performed on my car even it was requested when the car still under guaranty. Mr Francisco Diaz stated: that’s simple you take or leave the premise. He boasts that he has no boss above of him, not even the owner...

Jose V

The staff and the product are unique

PissedConsumer1555041
Discounts and Special Offers
1 (3 reviews)
5 (1 review)
Reviewer's quote

I’ve own 4 VW automobiles in the last 5 years. I purchased them all at the same dealership and have been relative pleased with the level of service. However, things have been very different with my lattes purchase of a 2018 Golf GTI.I’ve had trouble with my AC freezing up several times. The...

Igor A

No items

Location
1 (3 reviews)
5 (1 review)
Reviewer's quote

Never received a response about the unprofessional behavior from GM Francisco Diaz.To my understanding Francisco Diaz manipulated facts and reported no accurate response to a third party on behalf of Esserman International Volkswagen. The dealer and him cover each other by not taken...

Jose V

No items

Esserman International Volkswagen and Rick Case Volkswagen Pros and Cons

Pros
No votes
No votes
Cons
  • Unprofessional management
  • Humiliation toward costumer from general manager francisco diaz
  • Gm francisco diaz very disrispecful
No votes

Esserman International Volkswagen and Rick Case Volkswagen Most Positive Reviews

Top rated reviews
No votes
5

The staff and the product are unique

Esserman International Volkswagen and Rick Case Volkswagen Most Critical Reviews

Lowest rated reviews
1

General Manager, Frank Diaz, from Esserman International Volkswagen at Doral, Miami, is kind of person who does not mind...

1

I am writing about Rick Case Volkswagen service department Unfair & Deceptive Acts & Dishonest practices. My son...

Esserman International Volkswagen and Rick Case Volkswagen Latest Reviews

Recent published reviews
1

I’ve own 4 VW automobiles in the last 5 years. I purchased them all at the same dealership and have been relative please...

Read all 4 reviews
No votes

Esserman International Volkswagen and Rick Case Volkswagen Products and Services

Most reviewed product and services
  • Esserman International Volkswagen Manager (1 review)