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eSalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 80 COMPANY RESPONSES
  • 93 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $116 AVERAGE LOSS
4.2
Customer service
Website
Reliability
Staff
Turnaround Time
  • Packaging was very nice 3
  • Convenience of delivery 2
  • Flexibility of delivery times 2
  • Quality and ease of use of products 2
  • Quick delivery 1

Customers don't like

  • Bad color3
  • Color did not come out2
  • Doubt i will receive refund and i will also not have product2
  • Texture of hair after second application1
  • Waxy residue left in hair1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Staff
Turnaround Time
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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