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eSalon

Cosmetics and Personal Care
Has verified representatives
  • 1 ISSUES RESOLVED
  • 108 COMPANY RESPONSES
  • 141 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $101 AVERAGE LOSS
4.1
Customer service
Website
Reliability
Staff
  • Quality and ease of use of products 4
  • Packaging was very nice 3
  • Product results and packaging 2
  • Product 2
  • Pricing 2

Customers don't like

  • Customer service3
  • Bad color3
  • Doubt i will receive refund and i will also not have product2
  • Disgusting waxy muck in my hair2
  • Color did not come out2
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Ulta

Cosmetics and Personal Care
  • 4 ISSUES RESOLVED
  • 727 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
  • Points program 7
  • Price 5
  • Rewards card 4
  • Products 4
  • Makeup 4

Customers don't like

  • Customer service52
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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