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eSalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 85 COMPANY RESPONSES
  • 98 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $112 AVERAGE LOSS
4.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Packaging was very nice 3
  • Convenience of delivery 2
  • Flexibility of delivery times 2
  • Quality and ease of use of products 2
  • Quick delivery 1

Customers don't like

  • Bad color3
  • Color did not come out2
  • Doubt i will receive refund and i will also not have product2
  • Texture of hair after second application1
  • Waxy residue left in hair1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 687 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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