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Esalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 62 COMPANY RESPONSES
  • 74 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $79 AVERAGE LOSS
4.1
Customer service
Website
Reliability
Staff
Turnaround Time
  • Packaging was very nice 3
  • Flexibility of delivery times 2
  • Quality and ease of use of products 2
  • Personalized product 1
  • Product results and packaging 1

Customers don't like

  • Bad color4
  • Ruined my hair3
  • Service3
  • Rude customer service rep2
  • Tremendous hair loss2
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Meaningful Beauty

Cosmetics and Toiletries
  • 5 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $176 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Staff
Turnaround Time
  • Skin product 12
  • Product 8
  • Glowing serum 3
  • Packaging 2
  • Product line 2

Customers don't like

  • Customer service29
  • Difficult to cancel23
  • Billing of account17
  • Overcharged15
  • Unauthorized charges13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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