PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eSalon and Meaningful Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eSalon
Meaningful Beauty

eSalon and Meaningful Beauty Overview

Total reviews
193
1167
Company responses
109
0
Issues resolved
2
6

Meaningful Beauty was first mentioned on PissedConsumer on Aug 20, 2008 and since then this brand received 1167 reviews. It is 974 reviews more than eSalon received since Jul 24, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with eSalon customer support team and Meaningful Beauty customer service.

eSalon and Meaningful Beauty Consumer Ratings

Rank
28 out of 1161 in Cosmetics and Personal Care category
161 out of 1161 in Cosmetics and Personal Care category
Product or Service Quality
79 in category
92 in category
Value for money
78 in category
125 in category
Price Affordability
75 in category
165 in category

According to consumer ratings and reviews, eSalon ranks 133 points higher in the Cosmetics and Personal Care category than Meaningful Beauty. People gave eSalon 2.3 stars for Product or Service Quality criterion in Cosmetics and Personal Care category and it is 307 points higher than the worst rated brand in this category. At the same time, Meaningful Beauty was rated 2.1 stars for Product or Service Quality criterion in this category and it is 294 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that eSalon has a higher rating than Meaningful Beauty. Regarding Price Affordability criterion, consumers gave eSalon 3 stars and it is 81% greater than other in category. Meaningful Beauty however was rated 1.8 stars and it is 57% greater than other in category.

eSalon and Meaningful Beauty Rating Details

Product or Service Quality
2.3 (123 reviews)
2.1 (223 reviews)
Reviewer's quote

...She will only refund the product NOT THE SHIPPING FEE even though this was not the correct order. Unbelievable. Again, this is not the first time Esalon as been lame, but I liked the idea of coloring my own hair...

PissedConsumer1767492

I had issues with my password and called customer service at meaningful beauty. Five days and three calls later I still couldnt get my password changed. What shouldve been a simple event lead to frustration and anger and ultimately a cancellation of my account!..

PissedConsumer1731012
Value for money
2.4 (116 reviews)
2 (213 reviews)
Reviewer's quote

...Can’t get my money back because I send back what I used in my hair. I would have no way of knowing about the purple tint until I used it! By far the worst product I have ever used on my hair!..

Tammy P

You’ll sign up for a monthly delivery without even knowing! They take your money every month, but you won’t see the product. DO NOT FALL FOR THIS ***..

PissedConsumer1515532
Price Affordability
3 (115 reviews)
1.8 (250 reviews)
Reviewer's quote

...I love it so far and the price cannot be beat. They will customize and fix anything you ask. I like it better than a box at walmart or even sally's...

PissedConsumer1204089

...It clears states the trial size is a set price (depending on your trial size) then your FULL 90-day order is billed in THREE monthly installments. I am not sure WHY this is so hard to understand. The FULL size order has larger size products therefore cost more..

PissedConsumer1725746

eSalon and Meaningful Beauty Pros and Cons

Pros
  • Quality and ease of use of products
  • Packaging was very nice
  • Convenience
  • Skin product
  • Product
  • All products received
Cons
  • Customer service
  • Bad color
  • Texture of hair after second application
  • Customer service
  • Difficult to cancel
  • Billing of account

eSalon and Meaningful Beauty Most Positive Reviews

Top rated reviews
5

I have had just positive experiences using eSalon products and service. First I used the custom color and found the...

5

I have called twice to cancel this product! The first time I was told my account was canceled - they sent the product th...

eSalon and Meaningful Beauty Most Critical Reviews

Lowest rated reviews
1

I had written an email to the colorist explaining that on my second order I thought I should color my entire head to...

1

Product does not help. In face after 2 months on it my skin looked horrible! ...the texture and look. So I canceled....

eSalon and Meaningful Beauty Latest Reviews

Recent published reviews
1

Almost all of my hair fell out.

Read all 193 reviews

It said I could customize my next order,but the automated customer service doesn't offer that or give me options

Read all 1167 reviews

eSalon and Meaningful Beauty Products and Services

Most reviewed product and services
  • Esalon Hair Dye (115 reviews)
  • Esalon Customer Care (16 reviews)
  • Esalon Website (2 reviews)
  • Meaningful Beauty Beauty Set (171 reviews)
  • Meaningful Beauty Customer Care (82 reviews)
  • Meaningful Beauty Subscription (60 reviews)