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Esalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 56 COMPANY RESPONSES
  • 68 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $86 AVERAGE LOSS
4.1
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Quality and ease of use of products 2
  • Flexibility of delivery times 2
  • Packaging was very nice 2
  • Personalized product 1
  • Product results and packaging 1

Customers don't like

  • Bad color3
  • Color remaining on my hair3
  • Customer service3
  • Ruined my hair3
  • Service3
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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 985 TOTAL REVIEWS
  • $71.9K CLAIMED LOSSES
  • $237 AVERAGE LOSS
2.9
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 8
  • Look of the make up 6
  • Order processing 6
  • Results of the product 5

Customers don't like

  • Being taken advantage of21
  • Customer service19
  • Price17
  • False advertising11
  • Hidden cost not being told upfront11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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