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Esalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 59 TOTAL REVIEWS
  • $762 CLAIMED LOSSES
  • $64 AVERAGE LOSS
4.1
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Quality and ease of use of products 2
  • Packaging was very nice 2
  • Package shipment was good 1
  • Product results and packaging 1
  • Personalized product 1

Customers don't like

  • Service3
  • Bad color3
  • Customer service3
  • Inability to remove color from my hair2
  • Tremendous hair loss2
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Luminess Air

Cosmetics and Toiletries
  • 8 ISSUES RESOLVED
  • 951 TOTAL REVIEWS
  • $70.1K CLAIMED LOSSES
  • $237 AVERAGE LOSS
2.9
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Way makeup looks 8
  • Not applicable 7
  • Look of the make up 6
  • Order processing 5
  • Makeup 4

Customers don't like

  • Being taken advantage of21
  • Customer service17
  • Price17
  • Hidden cost not being told upfront11
  • Unproffessionalism10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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