PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eSalon and Loreal Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eSalon
Loreal Usa

eSalon and Loreal Usa Overview

Total reviews
216
136
Company responses
109
0
Issues resolved
2
0

eSalon and Loreal Usa Consumer Ratings

Rank
34 out of 911 in Cosmetics and Personal Care category
141 out of 911 in Cosmetics and Personal Care category
Product or Service Quality
No votes
202 in category
Value for money
No votes
149 in category
Customer service
No votes
56 in category
Price Affordability
No votes
188 in category

eSalon and Loreal Usa Rating Details

Product or Service Quality
No votes
1.4 (20 reviews)
Reviewer's quote

...Since this pandemic Ive switched over to covering my gray using your salons product. That is exactly the link to when my hair loss started..

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...To say that this is a good product is hog wash . Will never use these pastel color again . It's not cute on a 53 year old woman ..

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Value for money
No votes
1.8 (18 reviews)
Reviewer's quote

...Can’t get my money back because I send back what I used in my hair. I would have no way of knowing about the purple tint until I used it! By far the worst product I have ever used on my hair!..

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...Let me say i wasted money. it turned out dark brown with no hint of violet in it! What a waste this is the brand dont waste your money..

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Customer service
No votes
2.3 (14 reviews)
Reviewer's quote

...Customer service was nonexistent..

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...I have been using your products for close to 30 years and only had to reach out to customer service twice! Thank you..

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Price Affordability
No votes
1.8 (15 reviews)
Reviewer's quote

...I love it so far and the price cannot be beat. They will customize and fix anything you ask. I like it better than a box at walmart or even sally's...

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For three months I have been seen the arrangement of Olia Hair dye at Walmart @ 7975 W Peoria Ave, Peoria, AZ. It is Horrible! It is all over the shelves. Two boxes on the upper, four on the center and six at the bottom, and a few boxes looked as if they have been open (medium brown neutral).I just...

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eSalon and Loreal Usa Pros and Cons

Pros
  • Quality and ease of use of products
  • Packaging was very nice
  • Convenience
  • Have always used lorael
  • Olia is a great product for my hair
  • Love loreal
Cons
  • Texture of hair after second application
  • Hair falling out
  • Disgusting waxy muck in my hair
  • Loreal hair color
  • It does not run easily from the applicator too thick
  • Finish color not what i wanted

eSalon and Loreal Usa Most Positive Reviews

Top rated reviews
5

I have had just positive experiences using eSalon products and service. First I used the custom color and found the...

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5

Greetings and salutations,

For over 40 years I have been a dedicated and loyal consumer of Loreal products. I attri...

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5

Im a licensed cosmetologist who specialized in color and I have to say that this is an awesome color system. My results...

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5

Every time I have ever had a problem with your product it was handled immediately and with complete satisfaction. I...

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eSalon and Loreal Usa Most Critical Reviews

Lowest rated reviews
1

I had written an email to the colorist explaining that on my second order I thought I should color my entire head to...

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1

I used the L'Oreal Glam Highlights for blonde hair. I followed the directions with the product exactly. To my horror,...

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1

Read the fine print! They will just charge your card for products you didn't even agree to when their renewal email...

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1

L'Oreal Paris.. You suck...... To throw my business out there, I'm 28, broke, and have some white hair. So I dye it....

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eSalon and Loreal Usa Latest Reviews

Recent published reviews
1.9

Unfortunately, I made the mistake of blaming the hair loss on medications I take. The thing is though, Ive been on the...

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No votes

I bought the platinum for $14 and it turned it a orange. I am very upset that this product ruined my blonde. I want a...

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1

I received a new batch of color after having used salon products for 7 years. They changed the formula without...

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1

MY HAIR WENT FROM BLOND TO GREY ,BLUE AND BROWN. USED LORAEL PREFERENCE USED ASH BROWN. MY HAIR NOW IS ALMOST GREY WITH...

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eSalon and Loreal Usa Products and Services

Most reviewed product and services
  • Esalon Hair Dye (135 reviews)
  • Esalon Customer Care (21 reviews)
  • Esalon Shampoo (3 reviews)
  • Loreal Usa Hair Dye (32 reviews)
  • Loreal Usa Cream (5 reviews)
  • Loreal Usa Power Violet Hair Dye (2 reviews)