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eSalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 78 COMPANY RESPONSES
  • 92 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $116 AVERAGE LOSS
4.2
Customer service
Website
Reliability
Staff
  • Packaging was very nice 3
  • Convenience of delivery 2
  • Flexibility of delivery times 2
  • Quality and ease of use of products 2
  • Quick delivery 1

Customers don't like

  • Bad color3
  • Color did not come out2
  • Doubt i will receive refund and i will also not have product2
  • Texture of hair after second application1
  • Waxy residue left in hair1
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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 986 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Owe me my refund per guarantee4
  • Ripped me off4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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