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Esalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 43 COMPANY RESPONSES
  • 60 TOTAL REVIEWS
  • $762 CLAIMED LOSSES
  • $64 AVERAGE LOSS
4.2
Customer service
Website
Reliability
Staff
  • Flexibility of delivery times 2
  • Packaging was very nice 1
  • Personalized product 1
  • Product results and packaging 1
  • Quality and ease of use of products 1

Customers don't like

  • Bad color3
  • Service3
  • Color remaining on my hair3
  • Customer service3
  • Tremendous hair loss2
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Hydroderm

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 469 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $291 AVERAGE LOSS
1.2
Customer service
Website
Reliability
Staff
  • Money back asap 16
  • Trial order cancellation and no further shipping of any product 5
  • Shipping came when they said it would 2
  • It was great untill i returned something 1
  • It was really good 1

Customers don't like

  • money stolen from account without permision74
  • Scam product19
  • Service11
  • Overcharged9
  • Scam advertising9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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