Esalon vs Guthy Renker

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Esalon

Cosmetics and Toiletries
Has verified representatives
  • 0 ISSUES RESOLVED
  • 28 COMPANY RESPONSES
  • 46 TOTAL REVIEWS
  • $552 CLAIMED LOSSES
  • $69 AVERAGE LOSS
4.0
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Quality and ease of use of products 2
  • Flexibility of delivery times 2
  • Packaging was very nice 2
  • Package shipment was good 1
  • Personalized product 1

Customers don't like

  • Bad color3
  • Service3
  • Color remaining on my hair3
  • Customer service3
  • Tremendous hair loss2

Products by Esalon

No items

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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 470 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.3
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Product 2
  • Most dishonest company i have ever dealt with 2
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Lying and stealing5
  • Product4

Products by Guthy Renker

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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