PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eros Tours and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eros Tours
Expedia

Eros Tours and Expedia Overview

Total reviews 36 2281
Company responses 0 0
Issues resolved 0 12

Eros Tours and Expedia Consumer Ratings

Rank
126 out of 577 in Travel Agencies category
106 out of 577 in Travel Agencies category
Customer service
162 in category
101 in category
Number of Destinations
125 in category
61 in category
Discounts and Special Offers
44 in category
73 in category
Product or Service Quality
96 in category
87 in category

Eros Tours and Expedia Rating Details

Customer service
1 (11 reviews)
1.2 (653 reviews)
Reviewer's quote

It is a shame that customer service is a lost art, keeping in mind that I called them no less than 2 minutes to inform them that THEY had made a mistake. I will tell everyone that it would be in your best interest to not use Eros Tours to book anything, keeping in mind that I purchased their "trip...

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15 am I was call customer service they told me if you want move another room My kids scared from cockroach thats why I moved to another room it was too much hassle for me take my all stuff from one room to another room with my kids and also at second day they didnt give me the room service and it...

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Number of Destinations
1.4 (9 reviews)
2.5 (368 reviews)
Reviewer's quote

I have talked with the company numerous times about the refund that they owe me...to no avail. I have provided all the info they requested with same results. On the 27th of Oct, I made reservations thru Eros travel for a roundtrip reservation from phx to Jacksonville, fla. The flight was to depart...

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Please call me at 562-556-3883 my flight is booked under phone number 562 739-0114 from Tijuana to Cancun round-trip..

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Discounts and Special Offers
2 (8 reviews)
1.7 (462 reviews)
Reviewer's quote

I made 2 reservations . and was told i would get confirmation email but it may take an hour. I never received any confirmation. my trip was march 21 and second trip april 1st. They need to be shut downNevN

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I trust Expedia and what it offers is of the published quality not another; and I cannot accept that Expedia wash their hands with what the hotel says", without making the slightest attempt to verify and analyses the facts, and support the customers with a situation like this. EXPEDIA PUT IN RISK...

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Product or Service Quality
1.3 (8 reviews)
1.4 (526 reviews)
Reviewer's quote

Sandy would call us and let us know the ticket and would be available all time for our problems; really it was amazing service they had done with us. I will say undoubtedly it differs from other travel agencies in terms of cheap tickets and customer service. Whether you chat with them or call they...

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Calling to respond to the insult experience as a result of choosing Expedia , service. Ready to post everyday the negative experience every day for one year..

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Eros Tours and Expedia Pros and Cons

Pros
  • Cheap tickets
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
Cons
  • Rude indian guy and long wait on the phone
  • Long wait on the phone
  • Bad customer service
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

Eros Tours and Expedia Most Positive Reviews

Top rated reviews
3.3

I and my friend are coming back from china and we enjoyed our trip. We had an amazing experience with Eros tours and Tra...

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5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

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No votes
5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

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Eros Tours and Expedia Most Critical Reviews

Lowest rated reviews
1

They never sent the ticket they stole the money made my bank balance go negative so instead of paying 833 dollars I...

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1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

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1

Ticket were purchase, card charged and dummy amount verify and Eros still wanted a copy of the credit card front and...

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1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

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Eros Tours and Expedia Latest Reviews

Recent published reviews
No votes

About automatically monthly descriptions my account

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No votes

My phone is not ringing? Is there a number I can call you back on?

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1

I have been overcharged and I had been charged without prior notification.

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1

I booked through expedia for the Tropitel Sahl Hasheesh hotel from 16 September 2020 until 23 September and a...

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Eros Tours and Expedia Products and Services

Most reviewed product and services
  • Eros Tours Flight Booking (19 reviews)
  • Eros Tours Customer Care (1 review)
  • Expedia Flight Booking (400 reviews)
  • Expedia Customer Care (147 reviews)
  • Expedia Room Booking (139 reviews)