PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Erie Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Erie Insurance
State Farm Insurance

Erie Insurance and State Farm Insurance Overview

Total reviews
147
1111
Company responses
0
0
Issues resolved
1
8

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1111 reviews. It is 964 reviews more than Erie Insurance received since Apr 18, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Erie Insurance customer support team and State Farm Insurance customer service.

Erie Insurance and State Farm Insurance Consumer Ratings

Rank
184 out of 1883 in Insurance category
147 out of 1883 in Insurance category
Customer service
150 in category
153 in category
Staff
191 in category
136 in category
Product or Service Quality
175 in category
116 in category

According to consumer ratings and reviews, State Farm Insurance ranks 37 points higher in the Insurance category than Erie Insurance. People gave Erie Insurance 1.3 stars for Customer service criterion in Insurance category and it is 299 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that State Farm Insurance has a higher rating than Erie Insurance. Regarding Product or Service Quality criterion, consumers gave Erie Insurance 1.2 stars and it is 61% greater than other in category. State Farm Insurance however was rated 1.4 stars and it is 74% greater than other in category.

Erie Insurance and State Farm Insurance Rating Details

Customer service
1.3 (64 reviews)
1.2 (343 reviews)
Reviewer's quote

...She is a nasty person who shouldn't even be in customer service and doesn't take her job serious. I'm sure I'm not the only one who has been treated this way by her. I have been trying to file a claim for about 13 days now , along with video evidence...

Anthony S

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Staff
1.2 (59 reviews)
1.4 (286 reviews)
Reviewer's quote

AGENTS ARE LAZY AND DO NOT DO THERE JOB, 25 yrs with eris ,ask me, poor poor service

PissedConsumer1671352

Lynn Bullard and his staff have no integrity & credibility. I filed 2 claims and when I spoke to Bullard's staff they stated they had nothing to with my claims, they just washed their hands & passed on the buck. My vehicle got flooded, water in engine, transmission, axles, break system, water...

Jose B
Product or Service Quality
1.2 (55 reviews)
1.4 (315 reviews)
Reviewer's quote

Your a bunch of crooks that think they don't have to pay me

PissedConsumer1636658

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl

Erie Insurance and State Farm Insurance Pros and Cons

Pros
  • Reasonable cost
  • Agent
  • Some agents are nice
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Poor customer service
  • Eries treatment of a loyal customer
  • Customer service adjuster professionalism
  • Customer service
  • Inability to resolve claim
  • Really bad service

Erie Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
4.4

The agent was not able to give me the details of the policy that I needed concerning GAP insurance. She offered to send...

5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

Erie Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

Had a cancellation notice and spoke with a representative about making my payment. Was given the wrong information and...

1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

Erie Insurance and State Farm Insurance Latest Reviews

Recent published reviews
1

Brittny Stewart, Brittny Ruff Stewart is the worst Inside Claims Representative that works for Erie Insurance in Erie...

Read all 147 reviews
1

They never called me to follow up on a bodily injured claim I asked to speak to the manager from claims dept she told...

Read all 1111 reviews

Erie Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • Erie Insurance Auto Insurance (26 reviews)
  • Erie Insurance Claim (23 reviews)
  • Erie Insurance Auto Claim (20 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)