PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Erie Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Erie Insurance
State Farm Insurance

Erie Insurance and State Farm Insurance Overview

Total reviews 152 1158
Company responses 0 0
Issues resolved 1 8

Erie Insurance and State Farm Insurance Consumer Ratings

Rank
200 out of 1079 in Insurance category
155 out of 1079 in Insurance category
Customer service
171 in category
166 in category
Product or Service Quality
195 in category
120 in category
Reliability
118 in category
128 in category
Billing Practices
156 in category
111 in category

Erie Insurance and State Farm Insurance Rating Details

Customer service
1.2 (68 reviews)
1.3 (371 reviews)
Reviewer's quote

Terribly and deeply disappointed in the customer service that Erie gives if this is an individual that represents Erie Insurance. Now I have to race to call many places before my bills, which are already in collections, hurts my credit. All in all, this lady doesn't really seem to care and keeps...

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Great customer service and got me a great Rate!!..

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Product or Service Quality
1.2 (58 reviews)
1.4 (337 reviews)
Reviewer's quote

...of claims management is rude no customer service at all. I had water damage in my home, they did not want to pay the price for the renovations. They did not pay current scale for being displaced out of my home, and my home is still not complete...

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Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

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Reliability
1.3 (54 reviews)
1.2 (272 reviews)
Reviewer's quote

Wasn't going to have enough money for the payment to be on time. I get paid a few days after it'd be due. I canceled my online payments planning to pay them after pay day. I then a few days later log in to find they've still tried to take payment out not once but twice. So now I'm $60 down the...

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Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even repeated back to me the city of my disablement. So got my husband to pick me up and left key for tow truck. Got a text message with the towing information, first red flag was the area...

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Billing Practices
1.4 (52 reviews)
1.6 (286 reviews)
Reviewer's quote

I am set up with automatic withdrawals for my auto policy. I made a manual payment online on the 31st for the full amount due. Erie then drafted another payment for the same amount, the following day, which in turn decreased the amount of money in my account. Budgeting exactly what I had spent with...

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...00 from Kyle Rorke agency for ?????? STOP BILLING ME FOR SOMETHING I DO NOT HAVE!..

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Erie Insurance and State Farm Insurance Pros and Cons

Pros
  • Reasonable cost
  • Agent
  • Some agents are nice
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Poor customer service
  • Would not recommend
  • Get nothing in return
  • Customer service
  • Inability to resolve claim
  • Really bad service

Erie Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
4.4

The agent was not able to give me the details of the policy that I needed concerning GAP insurance. She offered to send...

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5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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4.3

Had Erie auto/home for about 20 years. Two claims. Wife's car caught a stone from the road in the windshield....I...

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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Erie Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

Had a cancellation notice and spoke with a representative about making my payment. Was given the wrong information and...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

3 years ago a driver hit me by swerving in my lane. He had Erie- and I should have known from that point, things would g...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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Erie Insurance and State Farm Insurance Latest Reviews

Recent published reviews
1

I was involved in an accident with one of Erie Insurance's customers. I was contacted by one of their inside claims...

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3.2

Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even...

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No votes

I had a vehicle once u all took it back off for what reason I dont know

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1

A State Farm insured back into me in a parking lot. The lot was very narrow and she was backing out of a handicapped...

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Erie Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • Erie Insurance Auto Insurance (29 reviews)
  • Erie Insurance Claim (24 reviews)
  • Erie Insurance Auto Claim (21 reviews)
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)