PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Erie Insurance and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Erie Insurance
GEICO

Erie Insurance and GEICO Overview

Total reviews
151
1259
Company responses
0
0
Issues resolved
1
11

Erie Insurance and GEICO Consumer Ratings

Rank
199 out of 1067 in Insurance category
153 out of 1067 in Insurance category
Customer service
169 in category
144 in category
Product or Service Quality
190 in category
115 in category
Reliability
116 in category
111 in category
Billing Practices
154 in category
115 in category

Erie Insurance and GEICO Rating Details

Customer service
1.2 (67 reviews)
1.3 (516 reviews)
Reviewer's quote

Terribly and deeply disappointed in the customer service that Erie gives if this is an individual that represents Erie Insurance. Now I have to race to call many places before my bills, which are already in collections, hurts my credit. All in all, this lady doesn't really seem to care and keeps...

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..., they just assumed he was driving our cars and did an automatic price hike, not covering his car nor giving a quote, To correct the error, we called customer service who was condescending and arrogant,demanding that we send them proof he had another insurance policy. I told them that why did they put someone on our policy that was not authorized, No answer. It was pretty much "take it or leave it"...

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Product or Service Quality
1.2 (58 reviews)
1.4 (469 reviews)
Reviewer's quote

...of claims management is rude no customer service at all. I had water damage in my home, they did not want to pay the price for the renovations. They did not pay current scale for being displaced out of my home, and my home is still not complete...

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Hideous customer service! They make you go through a gauntlet of automated nonsense when you call to get to a live person and yet they cant simply make an automated phone call, send a text message or eMail about how a payment didnt process and let your policy expire without you knowing! What type...

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Reliability
1.3 (54 reviews)
1.3 (386 reviews)
Reviewer's quote

Wasn't going to have enough money for the payment to be on time. I get paid a few days after it'd be due. I canceled my online payments planning to pay them after pay day. I then a few days later log in to find they've still tried to take payment out not once but twice. So now I'm $60 down the...

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We had taken insurance for my daughter, and she had a couple of accidents over a period of two year in one she was at fault. Geico first raised monthly payments to 352 Dollars and then to 744 dollars wt which point we could not afford to pay $10,000 a year for her insurance. The company is...

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Billing Practices
1.4 (52 reviews)
1.6 (408 reviews)
Reviewer's quote

I am set up with automatic withdrawals for my auto policy. I made a manual payment online on the 31st for the full amount due. Erie then drafted another payment for the same amount, the following day, which in turn decreased the amount of money in my account. Budgeting exactly what I had spent with...

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RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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Erie Insurance and GEICO Pros and Cons

Pros
  • Reasonable cost
  • Agent
  • Some agents are nice
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Poor customer service
  • Would not recommend
  • Get nothing in return
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Erie Insurance and GEICO Most Positive Reviews

Top rated reviews
4.4

The agent was not able to give me the details of the policy that I needed concerning GAP insurance. She offered to send...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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4.3

Had Erie auto/home for about 20 years. Two claims. Wife's car caught a stone from the road in the windshield....I...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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Erie Insurance and GEICO Most Critical Reviews

Lowest rated reviews
1

Had a cancellation notice and spoke with a representative about making my payment. Was given the wrong information and...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

3 years ago a driver hit me by swerving in my lane. He had Erie- and I should have known from that point, things would g...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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Erie Insurance and GEICO Latest Reviews

Recent published reviews
No votes

I had a vehicle once u all took it back off for what reason I dont know

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1.8

We had taken insurance for my daughter, and she had a couple of accidents over a period of two year in one she was at...

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1

Wasn't going to have enough money for the payment to be on time. I get paid a few days after it'd be due. I canceled my...

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1

I have moved out of state and got a new insurance but J keep paying double insurance because I cant cancel Geico!! They...

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Erie Insurance and GEICO Products and Services

Most reviewed product and services
  • Erie Insurance Auto Insurance (29 reviews)
  • Erie Insurance Claim (23 reviews)
  • Erie Insurance Auto Claim (21 reviews)
  • Geico Auto Insurance (374 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)