PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tidebuy and Ericdress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Tidebuy and Ericdress Overview

Total reviews
Company responses
Issues resolved

Ericdress was first mentioned on PissedConsumer on Dec 18, 2014 and since then this brand received 835 reviews. It is 384 reviews more than Tidebuy received since May 8, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Tidebuy customer support team and Ericdress customer service.

Tidebuy and Ericdress Consumer Ratings

602 out of 4212 in E-commerce category
572 out of 2304 in Footwear and Clothing category
Customer service
371 in category
426 in category
Exchange, Refund and Cancellation Policy
369 in category
415 in category
495 in category
507 in category

Tidebuy and Ericdress Rating Details

Customer service
1.2 (120 reviews)
1.1 (371 reviews)
Reviewer's quote

This company is a fraud and rip off! If you try to contact customer service you will be provided with an overseas telephone number that does not get answered! Please spread the news!..


...Their customer service seems not be very good. I am still hoping that I will hear from someone..

Franca U
Exchange, Refund and Cancellation Policy
1.1 (117 reviews)
1.1 (332 reviews)
Reviewer's quote

...Tidebuy would not give me an address to return to, so I cannot get a refund..


...00 refund. I actually paid 30. 00...

Charnissa S
1.9 (101 reviews)
1.8 (358 reviews)
Reviewer's quote

...The website indicates you can return any item within 7 days and now they are saying yes, you can return it but we will not return your money. They are a total rip off. They are trying to tell me that these dresses are CUSTOM made (which they are not) yet there were never any measurements required...


...I read so many scam reviews on the website, I was afraid to continue with my order. I didn't realize the dress would be shipped from China, it does not state that on the website. Their is no customer service number on the website...

Donna B

Tidebuy and Ericdress Pros and Cons

  • Looked great in pictures
  • What i thought i bought
  • Prices
  • Im veryn upset
  • Fraud
  • Prices
  • Horrible customer service
  • Being cheated out of my money
  • Service
  • Poor customer service
  • Will not return my money
  • Getting scammed

Tidebuy and Ericdress Most Positive Reviews

Top rated reviews

Tidebuy is really amazing, I have got my valentine gift, a beautiful party dress. I will wear it to attend my friend's...


i need to talk please

Tidebuy and Ericdress Most Critical Reviews

Lowest rated reviews

Worst experience with tidebuy,please don't buy any product from this.
can you believe i ordered on 17 of july 2014 and t...


10 weeks ago ago I bought a dress and told them I needed it urgently and they promised to ship it immediately.
- 4 weeks...

Tidebuy and Ericdress Latest Reviews

Recent published reviews

Item was too small...I can return for refund

Read all 451 reviews

Ordered a jumpsuit Dec 14, 2019 and received the item Jan 22/23rd. Item was nothing like the website photo. It was a ter...

Read all 835 reviews

Tidebuy and Ericdress Products and Services

Most reviewed product and services
  • Tidebuy Shipping Service (58 reviews)
  • Tidebuy Customer Care (20 reviews)
  • Ericdress Shipping Service (291 reviews)
  • Ericdress Dress (123 reviews)
  • Ericdress Customer Care (68 reviews)