PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Equity Trust and Webster Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Equity Trust
Webster Bank

Equity Trust and Webster Bank Overview

Total reviews
52
52
Company responses
0
0
Issues resolved
0
0

Equity Trust and Webster Bank Consumer Ratings

Rank
423 out of 1859 in Financial Services category
106 out of 725 in Banks category
Customer service
284 in category
84 in category
Website
295 in category
91 in category
Reliability
576 in category
49 in category
Billing Practices
232 in category
64 in category

Equity Trust and Webster Bank Rating Details

Customer service
1.2 (19 reviews)
1.4 (20 reviews)
Reviewer's quote

...Finally customer service is no help at all. My recommendation is don't self direct because the tax advantages are not really there. And if you do self direct, do not use Equity Trust..

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...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

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Website
1.4 (14 reviews)
1.7 (17 reviews)
Reviewer's quote

I've been with Equity Trust since 2010 and they had a great spreadsheet which you could export that gave the date, the amount and who the payee was for each bill they paid.They announced a NEW UPGRADE which now has only the date and the amount paidon the single line printout so you have no idea who...

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I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I received a FedEx return label and next day returned the Hoover Power Mate vacuum. I received a tracking number and this was tracked, verified, and signed. I also verified with...

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Reliability
1 (13 reviews)
1.5 (19 reviews)
Reviewer's quote

I made a payment for their annual fee and found out they also took it the same amount from a credit card I had on file...They keep giving me the run around every time I call to get my money put back on the card!!! Its been almost two weeks and they are still looking into it! Now, in the meantime, I...

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The worse lender. The process of the mortgage took more than two months. Extremely unprofessional, unproductive, and unorganized. Careless and doesn't meet deadlines. Extended closing for more than four times. All the staffs involved with the loan process doesn't seems to know what they are doing....

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Billing Practices
1.1 (13 reviews)
1.4 (17 reviews)
Reviewer's quote

I wrote to the President 3 times and even asked if he paid his employees. I am seeking to start a class action against Equity trust, Guardian Law and Tax lien Tutor, I will need an Attorney in Utah with a corresponding Attorney in Ohio. I have numerous complaints against them, requested a...

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Illegal practices regarding overdraft fees. Webster simply lines up which check you wrote and without truth, charges overdraft fees. No matter that you had money to cover it...

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Equity Trust and Webster Bank Pros and Cons

Pros
No votes
  • Yes
  • We like it
  • Nithing
Cons
  • Serious mistakes and lack of customer service
  • Lack of customer service
  • No service provided
  • Dishonest and crooks
  • Unscrupulous
  • Unprofessional

Equity Trust and Webster Bank Most Positive Reviews

Top rated reviews
No votes
4.3

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

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No votes
No votes

Equity Trust and Webster Bank Most Critical Reviews

Lowest rated reviews
1

I opened my account at Equity Trust on September 26, and have had nothing but problems, one mistake after the other. Fi...

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1

Too many freaking fees !!

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1

I have been with Equity Trust for 7 years too long. Every time their system gets upgraded, I can no longer log in to...

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1

I noticed that Webster has been charging overdraft fee for money that has already been deducted from account which as...

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Equity Trust and Webster Bank Latest Reviews

Recent published reviews
No votes

The Gold & silver company wants you to use Equity trust, tells you it's just $80. a year, when asked how many fees for a...

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No votes

Asked a simple question about overdraft fees and was given a railroad answer. Was more confused when I hung up the...

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No votes

When the broker that got me into this 8$#**$# of a company lost his securities license and disappeared they quadrupled...

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No votes

basically I called in they told me I didn't answer enough security questions when I gave them full info. social and all...

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Equity Trust and Webster Bank Products and Services

Most reviewed product and services
  • Equity Trust Account (21 reviews)
  • Equity Trust Customer Care (8 reviews)
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Account (6 reviews)
  • Webster Bank Mortgage (5 reviews)